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The FAQs

Help Centre

Everything you need to know about the product
  • Create Campaign
  • Own Branding
  • Email Configuration
  • Template Setup

How to create a campaign

Step 1 : Go to Giveaway page https://app.viralrunway.com/giveaways and Click New Giveaway

Step 2 : When you click this then you can see a page like this.

Step 3 : Write all information . You can see some fields .

Description : it will be shown on your view page where contestants see this.

Starts At : Write your giveaway start time . When will the giveaway start .

Ends At : Write your giveaway end time. When will the giveaway end

Awarded At: Write your giveaway Awarded time. When will the giveaway end and it will be ready for Awarded .

Language: Select your Language for label change.

Ex: if you selected spanish language, contestant can view labels in this (spanish) language .

Timezone: Select your Timezone. This giveaway can be selected at any time. when contestant arrives he will Select your Timezone. This giveaway can be selected at any time. when contestant arrives he will see the giveaway as that timezone. Who's Running This Giveaway? Name: You can write a name. Contestant will know who is running the giveaway Url: You can write a url. Contestant will click this url and go to this page which one you write here What Are You Giving Away?

Prize Name: You can write Prize name. Contestant see this name Prize Value: You can write Prize value. Select Prize value with currency. so you can set prize value and contestant will know what is the value of prize for this giveaway.

Prize Images: You can upload image from pexel or your local storage. This is banner image of giveaway. Contestant can see this video as a slider. Tip: use images with a 2x1 ratio (minimum of 680px width)

Sharing: Click to select the platforms you want your contestants to use to share your giveaway Bonus Entries: These are actions a contestant can take to get even more entries. Webhook checkbox: You are planning to send your entrants participant info when a contestant participant in a giveaway. Example: Set Url : https://yourcallbackurl.com post data sample: { "success": { "status": "200", "contestantInfo": { "email": "user@example.com", "phone": "1234XXXX" "dog_name": "XYZ..." }, "giveaway_name": "Test Giveaway", "message": "Contestant Participant" }} When all fields filled then save this giveaway for promotion .

How to create your own branding

How to setup SMTP email configuration (for sending mail)

How to setup your own confirmation template email

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